The Epson printer class action lawsuit states that Epson did not inform printer owners that the company would update the software so that the printers would not work with non-Epson printer ink. The customers say they were forced to pay more for ink cartridges than they otherwise would, because Epson ink cartridges cost significantly more than third-party cartridges, some costing as much as $150.Īdditionally, the plaintiffs note that in many cases, the cost of replacement cartridges over the lifetime of the printer is higher than the cost of the printer itself. Mondigo and Famiglietti say that for many users, these updates effectively ruined the Epson printers. However, the license allegedly does not explain that these updates could disable the printers. The customers explain that a purchaser must agree to Epson’s licensing agreement, and they note that the licensing agreement states that Epson may implement software updates.
Mondigo and Famiglietti also note that they and other customers actively did not authorize Epson to disable their printers.
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